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Berkshire Hathaway HomeServices Family Realty Testimonials

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When Katie first came into our home selling process, we were disheartened.

We began working with a different realtor who did not listen to our needs, and did not make an effort to highlight our home through social media and other advertising outlets. Katie stepped in and sold our house within 8 days, after it had sat on the market for six weeks and only been shown twice. She came to our closing, and I felt confident knowing that she was their to advocate for me. In fact, Katie and her husband went above and beyond expectations, and arranged to have our new home's driveway shoveled after a snow storm the night before move-in day! I trust her and know that beyond being a good realtor, she is a good person with a good heart.

Amanda Weston

Khonsavanh was absolutely wonderful to work with, I would highly recommend her to anyone!

She was always very prompt to respond and always had an answer to our questions. The whole home buying process was so easy, we were so lucky to find her.

Northwood, ND

With help and guidance from Khonsavanh, my wife and I were able to purchase our first home in December.

Khonsavanh was very knowledgeable of the market and was able to quickly identify our wants and needs. She was so easy to work with throughout the process and was quick to respond to any questions or concerns. She negotiated well and got us the price we were looking for. We are so thankful to have worked with such a great realtor and friend!

Grand Forks, ND

When I was working with Jon I didn't feel like I was working with just another realtor.

I always felt Jon had my back and was working to get me the house I was looking for at the best price I could afford. I would certainly recommend him to any of my friends or family. I was always shocked because it seemed this like this guy was always working and he always responded to my questions with everything I asked about and then some. Thanks Jon.


Thanks to our incredible Realtor Felicia Diemert- Berkshire Hathaway HomeServices Family Realty We close on our new Home on Monday.

I couldn't be more excited to have our own place again. We could not have done it without the amazing souls who helped us. So grateful. Thank you for your hard work Felicia.

Kelly Berg

Katie is by far the best in the region.

Jason and Leah

Jon is a great, knowledgeable agent.

He is a true professional. Jon knows Grand Forks and the surrounding areas very well, and being from out of state, that is invaluable! He ensures he knows exactly what his clients are looking for in a home (size, style, location). He is also very patient, and knows that it may take quite a few showings to find “the one”. Jon helped us find the charming home that we were looking for, and we are so happy in our new home


Josh was absolutely phenomenal to work with!

I built my home and he was so helpful with the entire process and stayed on top of the developers with everything we did. Josh always made me feel like he was in my corner and he made sure I was nothing less than 100% satisfied. Thank you Josh!!

Carrie S

Words TRULY cannot express how great Jon was to work with.

He has an incredible work ethic and even more important to us...he has a sense of URGENCY, which is hard to find in GFs, ND. This sense of urgency is what we were needing to sell our higher end home, and be able relocate back to Texas. We had tried to sell it twice before with a different realtor who was unsuccessful. Jon was able to get the job done, not only in our 60 day time frame, but directed a fantastic social media campaign. Jon has business sense, with a customer service focus. If you are serious about selling, or serious about buying...he should be at the top of your list for realtors! Thanks Jon! You are the BEST!


Very satisfied with Khonsavanh.

She did a great job keeping us up to date on our purchase of our new home, very knowledgeable and we'll prepared Thanks again!

East Grand Forks, MN

Felicia was very helpful and understanding!

This being our first house selling/buying she helped us alot with understanding everything!! I highly recommend Felicia for your Realtor needs.


Knowledgeable, professional and truly cares.


Buying a home is always a difficult process, from choosing which home,what price range you want, to what are the needs or wants of the perfect forever home.

All through our process we had amazing help from Khonsavanh, she really made us feel as family. She answered any questions we had on the process immediately and efficiently. She never made me feel as thought I was asking a dumb question or reaching out excessively. She put our mind at ease every step of the way.

Grand Forks, ND

Jon was amazing!

He helped me get everything ready to list my house. Once my house was listed he had a plethora of potential buyers come look at it. We got offers on the house after just 2 days. Everything went smooth and was such an easy process!


Jon was extremely helpful when it came to finding me houses to look at.

Jon gave great insight and knowledge on the properties that I was looking to buy. Although I have not bought a house yet, I plan to use Jon when the time comes. Jon was very easy to work with, knowledgeable, and professional. I look forward to working with him in the future.


Super smart, great personality, family oriented, just a joy to be around!

Shawn Jerome

Love this young lady so honest and caring, she goes beyond her expectations to help people so proud of her

Denise Pritchett

Felicia is an intelligent, loving and hard working person.

Great company to have around any day.

Tiff N Gary Ouellette

My husband and I had already been looking for a house for almost 3 months with no luck nailing one down.

After working with Khonsavanh for only 1 week, we found a house we loved, put in an offer, and she got us a really great deal! I highly recommend Khonsavanh! She is great at what she does and she's a wonderful person!

Grand Forks, ND

Khonsavanh is beyond amazing.

Keeping in touch, helping sell our house quick and easy. Such a bubbly personality and so great to work with. She definitely cares and wants what is best for her clients. I would definitely recommend her to everyone who is looking to sell or buy a home.

Grand Forks, ND

Khonsavanh was so dedicated to helping my family find our first home.

She was so reassuring throughout the entire process which eased my high anxiety about purchasing a home. She stuck with us for a year, pressure free, as we searched for the right home and the right financing. She was so knowledgeable, yet not afraid to ask questions of whomever to make sure we had the answers we were looking for. She spent countless hours on touring homes with us, researching various services for us, and touring more homes (some for the second, third, and fourth times). Khonsavanh’s patience and loyalty to her clients is unmatched and at the end of it all, she made sure that we were making the best decision for our family on our own terms. Believe me when I say that I truly never thought home ownership was within reach for me, but Khonsavanh was the missing link in making our dream a reality (cheesy, but true!)

East Grand Forks, ND

I was searching for a condo online and Alexa was the first to call me when I clicked on "contact an agent".

She was very professional, very helpful, and very patient as I ran her all over town to look at over a dozen units before I made a decision. I also appreciate her willingness to do this work on weekends to accommodate my schedule. Once I made a decision she walked me through the process of financing, inspecting, and closing. My experience with Alexa was very positive and I would recommend her to anyone looking for a new home."

Ron Thueringer

Katie Marcotte was great to work with!

As first time home buyers, she made the process easy and enjoyable. She is very knowledgeable, professional, friendly and helpful. She probably has many clients, but she always responded quickly to emails, texts, or calls and was very available when looking at properties. She really cared about what we were looking for and helped us find our new home! I would highly recommend Katie Marcotte as a realtor.

Katie and Dan

Alexa Lovelien made our experience a smooth and exciting one.

This was our first big house purchase, and she patiently and efficiently answered all of our questions. She would get back to us the same day often within the hour with answers. The day of our final walkthrough we came to the house and there were a few issues she put everything on hold and took the time to make sure everything was completely taken care of. She did an amazing job and we are so thankful. We would highly recommend Alexa Lovelien to anyone looking to buy a new house!

James Gove


Broden performed flawlessly as our buyer's agent during the recent purchase of our Grand Forks home. As a lifelong resident, his local area knowledge was invaluable in assisting us in finding the perfect location. Though his brokerage listed the property we ultimately selected, I never felt as though he was trying to sell us anything, but rather was very attentive and listened carefully to our specific wants and needs. Always responsive in communication, Jon was patient and professional throughout the negotiation process. He even went above and beyond in assisting us with our transition during a difficult time of year, having our driveway plowed and setting the thermostat until we arrived. The whole experience felt like a friend looking out for our interests instead of a salesman in search of a commission. I would wholeheartedly recommend his services to my own friends and constituents.


Positive: Professionalism, Quality, Responsiveness Josh was knowledgeable and super responsive in all stages of the sale.

He offered help and advice along the way and within 6 weeks my house was on the market and had two buyers ready to He made the experience of letting go after 26 years less stressful because I was in great hands that I could trust.

Kristi S

During the stressful time of searching for a home and during the loan process, Jon's knowledge and attitude is calming and uplifting.

He is very professional, knowledgeable and upfront about everything. I would 100% recommend Jon in every real estate decision you have to make. My wife and I are forever grateful that we have Jon on our side. We will be having him, again, represent us in the future! Thanks Jon!


Jon was really helpful and personable from start to finish.

We were first-time home-buyers and being from the south, we had no experience with cold weather, but he explained what we needed to know in layman's terms. Since I only had a couple of days in town to look at houses before we eventually moved up here, he picked me up from my hotel and we saw ten properties in half a day! He also knew a lot about the town, which put my mind at ease when he recommended certain neighborhoods over others. The negotiation process was smooth and easy, and he kept in contact even after we closed to help us with little things we needed to know about the house. I would definitely recommend him to anyone looking to buy a home in Grand Forks


Khonsavanh was very insightful and helped my wife and I get into our first home.

Not only did we get a great place with enough space for our family to grow, but we got it at a better price than expected thanks to her! She can see your point of view and help you find what you are looking for. She had answers to every question we had and knowledgeable about the neighborhoods we were looking at. She is also very quick to respond! We highly recommend Khonsavanh if you are looking for an agent.

Grand Forks, ND

Khonsavahn was amazing to work with.

She not only sold our home within a week, she also helped us find our new home and was more than helpful every step of the way! She made selling and buying stress free and we highly recommend her for your realty needs.

Grand Forks, ND

Alexa Lovelien found us our home and made sure it was going to be ours!

There were many things that we were looking for in a home and our home she sold us had it all! Additionally, I feel like I made a really good friend out of this process. We moved from Illinois, away from family and friends. It's really nice to have a friend that can show/tell you about your new city. I would recommend Alexa because she pays attention to your needs and will not fail you!

Mary Mathews

Jon was excellent and aggressive in his marketing of our property.

He did a great job on persevering through a long listing process for us. I would definitely recommend him to others and utilize him again in the need arises.


I highly recommend Josh!

My fiancé and I couldn’t be happier with our experience with him. He was always available and went the extra mile! He found us the perfect lot to build our dream home! He even went with to help us design our home! He was always honest with us which we really appreciated! We would 100% use him again! Such a funny guy too!

Bri T

Khonsavanh is wonderful to work with.

She is knowledgeable about the local market and skilled at negotiating a fair price--higher than we would have negotiated on our own. She kept us "in the loop" through the entire process, even texting us with updates while she was on vacation! I would definitely recommend her to anyone looking to either buy or sell a house.

Larimore, ND

Khonsavahn is a fantastic realtor!

She sold my house within 6 months and made it smooth and easy for me. She also went above and beyond to help make sure that my inspection went through and even helped me paint outside in the dead of winter. If that isn’t a true dedicated realtor I’m not sure what is. I 100% recommend her!!

Grand Forks, ND

Alexa was extremely accommodating of us.

We started this process while outside the country and she was great about helping us work around that distance and time difference. She was quick in her responses to our questions and emails/texts. She was very helpful in helping us consider other areas we weren't familiar with. When doing the inspections and walk-throughs she noticed many things I had not and made sure they were addressed by the seller which was hugely appreciated. She was also very proactive in talking to our lender and helping us through the whole process. Overall, we were very pleased with Alexa. We would highly recommend her to others.

Jexenia Bennett

Khonsavahn was so eager to help us find our first home!

! She was always quick to answer our late night questions and reassure us throughout the whole process! It was fun getting to see her show such interest and passion in what she does! I HIGHLY recommend her expertise!! Sweetest realtor out there! (& her side kick is pretty cute)

Hatton, ND

Jon was quick to respond to our questions and help in every step in buying our house and selling.

He worked fast to sell our house to ensure we were able to get the house we wanted. I recommend Jon Broden to anyone looking to buy or sell their home.


She is amazing she didnt stop until we were in our home.

She was very good with communicating with me and my wife next time I buy a house I will definitely choose Khonsavanh Boettner again

Emerado, ND

Jon made searching for a house a great experience being a first time home buyer.

He’s is very knowledgeable, professional, and quick to respond. I was able to contact him at all times of the day, making communication a breeze. Thank you so much for all of your help!


Jon was amazing!

We looked for months, he was patient and only sent us what we where looking for. If you need an agent that is knowledgeable and knows the real estate market, call Jon! We can't say enough good about him!


Great to work with, was easy to get ahold of and was able to give me all the information I needed when buying my house, I could text or call him and he would answer, I would recommend.


We had such a wonderful experience buying our house with Khonsavanh!

She was so helpful and available to answer questions pretty much any time of day. She always gave her honest opinion. The best decision we made was having her as our realtor! 10/10 would use her again to buy or sell a home.

Grand Forks, ND

Josh is a fantastic realtor.

I never felt rushed when looking at houses with him, and never felt as if he was trying to push a house on me. He has an easy going, honest attitude and points out numerous details about the houses during viewings. He is an experienced realtor who knows how to negotiate the proper price, as well. Always responsive as well.

Calvin B

Katie Marcotte is uniquely talented as a realtor.

She is both collaborative and aggressive at the same time. Her understandings of psychology and finance merge perfectly to the advantage of her customers. She is a realtor with the skills to adjust to the wishes of her clients, a trait rarely found in other realtors. Simply put, you won't find anyone better than Katie

Missy and Joe

Josh was very helpful in getting my home sold fast with minimal hassle.

Josh helped me price the house right and got it under contract in a short period of time. Thanks for your hard work Josh! We appreciate it!

Mike M.
Reviews on Zillow
Average Rating
"Adam is a great realtor and will go above and beyond to help you buy or sell! He helped me sell my house and helped with buying a new one. He even went so far as to find the right realtor for me when ... more "
by jsyrup
"If you’re looking for a realtor that will be upfront and give you honesty, then Adam is the perfect fit. At no time did we feel pressured to buy a home that wasn’t right for us. Adam helped us get into ... more "
by raunercooley
"Adam was very knowledgeable and a great realtor to work with. He was down to earth and kept things very real with us. We enjoyed our home purchase experience with Adam very much. Anything that went wrong ... more "
by kennedy briss

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